Monthly Workshop Training 

Services

SALES & MARKETING

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SALES & MARKETING

At VOOU, we help you to understand your customers, PLUS we go a step further and unpack the cultural contexts and influences within the markets and audiences you are targeting to understand the experiences they are having through a cultural lens. 

In the world of sales and marketing, nothing is more important than knowing your customer and building and maintaining a meaningful customer relationship. 

If you were to walk in your customer's shoes today, what would you discover?  Are you brave enough to find out?

And what part does culture play? 

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DID YOU KNOW

Creating a positive and consistent customer experience across multiple channels is one of the biggest challenges facing businesses today, and a solid Voice of the Customer program is core to meeting this challenge. - Conformit

CUSTOMER & EMPLOYEE EXPERIENCE

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CUSTOMER EXPERIENCE

Customer experience is currently the top priority for businesses and the reason is simple - increase revenue and higher profits!

The most essential requirement to creating a positive and consistent customer experience across multiple channels, and in multiple countries, is a solid Voice of the Customer (VoC) program.

EMPLOYEE EXPERIENCE

Your culture is your competitive advantage. Making your employee experience is everything! So how do you create or maintain a culture centered on your talent (you know, those lovely humans you have working with you)?

 At VOOU, we help you by gaining insight into what your employee experience actually to design a program to create meaningful change. 

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LEADING & MANAGING 

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In today's global business environment, organizational leaders need to be able to operate effectively from anywhere, requiring skillsets such as negotiating international deals, to building cohesive, collaborative global teams.

Gain the skills to lead and manage in a multicultural workplace environment.

LEADING & MANAGING

DIVERSITY & INCLUSION

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DIVERSITY & INCLUSION

TRAINING

Investing in the right DEI program for your organization and its people brings about understanding. Improving it is key to building high-performance organizational culture.

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The Power of Diversity:

The New Workplace & The Will To Change

Provide employees, managers and leaders with the skills necessary to encourage increased collaboration, enhanced interpersonal skills, and empower unrepresented groups to feel valued and respected in the workplace.

 

SPEAKING 

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SPEAKING

Globalization has brought with it many business advantages. But as organizations have now begun expanding into multiple countries across the globe, bringing together their leaders and staff, merging cultures and languages, how do we effectively work and manage the cultural complexities of a multicultural environment? With customers and partners spread across the globe, how can we build better, more meaningful human connections?

Contact Voou

If you have unique requirements or would like to talk to us about our services, workshops, or speaking opportunities, please contact us through the form or book a call.

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